Frequently asked questions
What is a "Response"?
A Response is a reply from a real person to a campaign message. We don't count opt-outs, out of office replies or bounces.
Are there any long term commitments?
No, you run the campaign for a minimum of three months and can then cancel at any time with one months notice.
Do you charge a set-up fee?
No, the set-up fee is included within each price plan.
How long does it take to start a campaign?
Outbound messages normally start 2-3 weeks after the campaign kick-off call.
What is your guarantee?
We will guarantee a certain number of responses per month depending on which price plan you choose. If for some reason we don't meet the monthly guarantee we will continue the campaign free of charge until the required number of responses is delivered.
What payment methods do you accept?
We accept credit cards, bank transfer and Paypal.